Terms of Service
Last Updated: May 18, 2026
Welcome to the Thompson Duke Industrial Store. By accessing or purchasing through this website, you agree to the following terms and conditions.
Business Transactions
Products sold through this website are intended primarily for commercial, industrial, research, manufacturing, or professional use. Certain products may require operator training, technical understanding, or compliance with local regulations.
Product Information
Thompson Duke Industrial makes reasonable efforts to ensure product descriptions, specifications, images, and pricing are accurate. Specifications and availability are subject to change without notice.
Product imagery may include optional accessories, configurations, or prototypes not included in standard purchase packages.
Order Acceptance
Submission of an order does not constitute acceptance of the order. Orders may be reviewed, modified, declined, or canceled at the sole discretion of Thompson Duke Industrial.
We reserve the right to:
- correct pricing errors
- limit quantities
- refuse suspicious or fraudulent transactions
- verify customer identity or business status
Payment Terms
Orders may require payment verification prior to processing or shipment.
Accepted payment methods may vary depending on:
- customer status
- order value
- destination region
- product type
Invoice-based purchasing may be available for approved accounts.
Shipping and Risk Transfer
Shipping timelines are estimates and are not guaranteed unless explicitly stated in writing.
Risk of loss transfers to the purchaser upon carrier acceptance of the shipment unless otherwise required by law.
Customers are responsible for inspecting shipments upon delivery and reporting freight damage promptly.
International Orders
Customers are responsible for:
- import compliance
- customs duties
- taxes
- regulatory approvals
- local electrical compatibility
- destination-country compliance
Returns and Cancellations
Returns, cancellations, and refunds are governed by our Returns & Refund Policy.
Custom-configured, made-to-order, special-order, or consumable products may not be eligible for return.
Warranty
Applicable products may include separate warranty terms. Warranty coverage varies by product category and configuration.
Limitation of Liability
To the maximum extent permitted by law, Thompson Duke Industrial shall not be liable for:
- indirect damages
- consequential damages
- production losses
- lost profits
- downtime
- regulatory penalties
- third-party claims
Total liability shall not exceed the purchase price of the affected product.
Intellectual Property
All content on this website, including:
- logos
- product names
- documentation
- graphics
- images
- videos
- text
is the property of Thompson Duke Industrial or its licensors and may not be reproduced without permission.
Governing Law
These terms shall be governed by the laws of the State of Oklahoma, United States, without regard to conflict-of-law principles.
Contact
Questions regarding these terms may be directed to:
support@thompsonduke.com